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Terms and conditions

1. Legal Status

1.1 License Number

1.1.1 Rockstar Casino holds an offshore certificate identified in independent reviews as ALSI-202410042-FI2. This certificate is not a licence issued by any Australian state or territory regulator and is not an ACMA licence.

1.2 Issuing Authority

1.2.1 The issuing authority referenced in independent sources is the Anjouan Gaming Authority / Anjouan Offshore Finance Authority (Comoros).

1.3 Jurisdiction

1.3.1 Public sources associate Rockstar Casino with offshore jurisdictions including Curaçao and Anjouan (Comoros). No Australian regulatory authorisation is claimed or confirmed.

1.4 Allowed to Operate in Australia

1.4.1 Rockstar Casino does not offer services to persons physically located in Australia. Australia and its external territories are excluded from Rockstar Casino's accepted markets. The Interactive Gambling Act 2001 prohibits the provision of certain online casino-style gambling services to persons in Australia; accordingly Rockstar Casino will not accept players resident in or located in Australia.

2. Registration and Login Process

2.1 Step-by-Step Process

2.1.1 To register an account in permitted jurisdictions a user must: visit the website, select Register, provide a valid email address, create a password, select currency and country (where applicable), and supply required personal details. 2.1.2 Registration requires acceptance of these Terms and confirmation that the registrant meets the minimum age and eligibility requirements. 2.1.3 Rockstar Casino reserves the right to block or refuse registration from users located in restricted countries, including Australia.

2.2 Is KYC/ID Verification Required

2.2.1 KYC and identity verification are required prior to processing withdrawals or where necessary to verify compliance with legal, regulatory and anti-fraud obligations. Rockstar Casino may request identity documents, proof of address, payment method verification and source of funds.

2.3 Time to Activate Account

2.3.1 Account activation generally occurs after email confirmation. Where KYC is required activation may be delayed until verification is complete. Users located in restricted jurisdictions will not be permitted to activate accounts.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

2.4.1 Minimum age to hold an account is 18 years or the minimum legal gambling age in the user’s jurisdiction, whichever is higher. 2.4.2 One account per person, household and payment method is permitted. Multiple accounts are prohibited. 2.4.3 Rockstar Casino maintains a list of restricted countries. Confirmed restricted territories include Australia and its territories, the United States and territories, France and its territories, the Netherlands and constituent parts, Austria, Germany, the United Kingdom, and Spain. Some sources additionally list the Russian Federation and Israel. Rockstar Casino will refuse registration and block play from restricted countries.

3. Games and Software Providers

3.1 Top Games

3.1.1 Rockstar Casino's lobby includes popular slot titles such as Gates of Olympus and Sweet Bonanza as reported by independent sources. Availability of specific games depends on the user's jurisdiction and applicable restrictions.

3.2 Software Providers

3.2.1 Rockstar Casino sources games from third-party software providers. Pragmatic Play is identified among providers in public reviews. The complete and current provider list is dynamic and may vary by region.

3.3 Total Game Count

3.3.1 Total game counts reported by external reviews vary by geo-lobby and change over time. No single definitive game count is represented in these Terms.

3.4 Game Categories

3.4.1 Game categories include slots (pokies), live dealer games, roulette, blackjack, table games, jackpots and instant/crash formats where available. Casino-style games are not offered to persons located in Australia.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

4.1.1 Rockstar Casino promotes, in permitted markets, a multi-deposit welcome package described in third‑party reviews as a cumulative offer on the first four deposits (examples reported: aggregate up to $5,000 and up to 400 free spins). The structure reported includes: 1st deposit 100% up to $1,000 + 100 free spins; 2nd deposit 100% up to $1,000 + 100 free spins; 3rd deposit 75% up to $1,500 + 100 free spins; 4th deposit 50% up to $1,500 + 100 free spins. These figures are illustrative of reported offers and may vary by region and account.

4.2 Welcome offers specific to Australia

4.2.1 No welcome offers or promotions are available to persons located in Australia. Australia is a restricted jurisdiction for Rockstar Casino.

4.3 Process of activation for Welcome Bonus

4.3.1 Where a welcome or deposit-bonus is offered in an eligible jurisdiction, activation typically requires registering an account, making a qualifying deposit and opting into the offer in the cashier or by entering a promotional code where specified. Minimum deposit requirements reported by third-party sources include $10 or $20 depending on the promotion.

4.4 Wagering Requirements

4.4.1 Reported wagering requirements for bonus funds are up to 55× the bonus amount. Wagering for free spins may be reported at 35× or 55× depending on the promotion. Actual wagering and contribution rates are set out in the specific bonus terms available in each account and the promotion screen; those terms control.

4.5 Time Limits

4.5.1 Some welcome and promotional offers reported by external sources carry a validity period of seven days from the date of credit. Specific time limits applicable to any bonus will be stated in the applicable promotion terms.

4.6 Recurring Promotions

4.6.1 Ongoing reloads, tournaments and regular promotions may be offered in certain jurisdictions. Availability and the promotional calendar are subject to change and will be communicated on the website where applicable.

4.7 Cashback Offers

4.7.1 Cashback availability, eligibility, percentage and calculation methods vary and are governed by the specific promotion terms. Current cashback offers and conditions are published in the relevant promotional material in eligible markets.

4.8 Reload Bonuses (list any available)

4.8.1 In some markets the second, third and fourth deposit mechanics may function as part of a welcome sequence rather than ongoing reloads. Persistent reload offers, if any, will be detailed in the promotions section for eligible jurisdictions.

4.9 Free Spins Bonuses

4.9.1 Free spins associated with welcome or other promotions are allocated per the promotion terms. Examples reported include 100 free spins on each of four qualifying deposits. Free spins may be restricted to specific games and carry wagering, maximum bet and maximum cashout limits as described in the applicable promotion terms.

4.10 General Bonus Terms and Conditions

4.10.1 All bonuses and promotions are subject to full bonus terms, which include but are not limited to minimum deposit requirements (commonly $10 or $20), maximum permitted bet while a bonus is active (reported at $5 for some offers), wagering requirements, expiry periods and maximum conversion limits. Use of VPNs, multiple accounts, prohibited payment methods, or play from restricted jurisdictions may result in cancellation of bonuses and forfeiture of winnings. Where there is any inconsistency, the promotion-specific terms and the account-specific offer screen govern.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

5.1.1 No comprehensive or verified tiered VIP programme names or structures are confirmed in public sources. Where a loyalty programme is offered, details, tiers and rewards will be published in the loyalty section of the site for eligible players.

5.2 How to Qualify

5.2.1 Qualification criteria for any VIP or loyalty status, including wagering or invitation thresholds, will be specified in the programme terms if and when the programme is offered in a jurisdiction.

5.3 Loyalty Program Description

5.3.1 Independent reviews reference occasional loyalty bonuses (for example, a one-off $10 bonus after a first deposit). A full points-based exchangeable loyalty currency or reward scheme is not publicly confirmed.

5.4 Loyalty Program Rules

5.4.1 Any loyalty programme rules, point accrual rates, exchange rates and redemption mechanics will be made available to participants. Where a programme exists, its published rules prevail.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

6.1.1 Payment method availability varies by jurisdiction. Reported deposit methods include Visa, Mastercard and various cryptocurrencies (Bitcoin, Ethereum, USDT/Tether, Litecoin, Dogecoin, XRP/Ripple, Tron). 6.1.2 A reported minimum deposit for many methods and promotions is $10. Maximum deposit limits vary by method, jurisdiction and account verification status. 6.1.3 Processing times for deposits depend on the method; cryptocurrencies are typically faster, card and e-wallet times vary. Where fees apply they are disclosed at the cashier.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

6.2.1 Reported minimum withdrawal amounts start at $10. Processing times vary by method: e-wallets and cryptocurrencies are generally fastest, cards and bank methods take longer (card transactions may be subject to card issuer processing times). 6.2.2 No casino withdrawal fees have been reported in some external reviews, but third‑party or intermediary fees may apply. 6.2.3 Monthly withdrawal limits reported in some sources include $5,000 or $10,000 depending on the relationship between account balance and cumulative deposits. Actual limits and conditions applicable to an account will be set out in the cashier and withdrawal terms.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

7.1.1 Bonus wagering, game weighting, maximum bet limits while a bonus is active (reported at $5 in some promotions), and any conversion caps are specified in individual promotion terms. Reported wagering requirements include up to 55× on bonus funds; free spins conditions may differ. The promotion terms in the user account are definitive.

7.2 Deposit Limits

7.2.1 Minimum deposit amounts are reported as $10 for many methods and promotions. Maximum deposit limits are governed by payment method, jurisdiction, account verification level and responsible gambling settings.

7.3 Withdrawal Limits

7.3.1 Withdrawal minimums and monthly maximums reported in external sources are examples and may include a $10 minimum and monthly caps of $5,000 or $10,000 depending on deposit-to-balance relationships. Specific limits applicable to an account will be shown at the time of withdrawal.

7.4 Account Restrictions

7.4.1 Accounts may be suspended, restricted or closed where a user: provides false information, attempts to circumvent geolocation or KYC controls, holds multiple accounts, uses prohibited payment methods, or breaches these Terms. Users located in restricted jurisdictions, including Australia, will not be allowed to register or play. Rockstar Casino may require documentation and may withhold payouts until verification is complete.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

8.1.1 No official native mobile application for iOS or Android is confirmed in public sources. Users should not install or trust unverified mobile apps claiming association with Rockstar Casino.

8.2 Mobile Browser Optimization

8.2.1 The website is designed to be accessible via modern mobile browsers. Specific features such as light/dark mode, PWA support or a published list of supported browsers are not confirmed in public sources.

8.3 User Experience and Speed on Mobile

8.3.1 Mobile performance, latency for live dealer games and UX may vary by device, network and region. Availability of games and payment options on mobile is subject to geo-restrictions.

8.4 Process of registration on mobile

8.4.1 Mobile registration follows the same steps as desktop registration. KYC may still be required before withdrawals can be processed. Registrations from restricted countries will be blocked.

9. Security and Fair Play

9.1 SSL & Encryption Standards

9.1.1 Rockstar Casino uses industry-standard HTTPS for data in transit where the site is accessible. Detailed technical information on TLS version, certificate authority or WAF/DDoS protections are not publicly confirmed in external sources. Secure handling of personal and financial data is maintained in accordance with applicable data protection obligations.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

9.2.1 Independent RNG certifications and audit statements (for example from eCOGRA, iTech Labs or GLI) are not confirmed in available public sources. Game fairness is dependent in part on third‑party provider certifications; players should consult the provider and promotion pages for details.

9.3 Customer Support (Channels, Response Time)

9.3.1 Customer support channels reported by external sources include 24/7 live chat and email. Reported alternative channels in some reviews (such as phone or messaging apps) are not consistently verified. Response times may vary; urgent matters should be directed to the provided email or live chat where available.

9.4 Support Availability (Hours, Languages)

9.4.1 Live chat and email support are reported as available 24/7. Language availability varies by region; English is generally available but specific localisations (for example Australian English) are not separately confirmed.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

10.1.1 Tools to promote responsible play such as deposit limits, session reminders, time-outs and self-exclusion may be available depending on jurisdiction and account verification. Specific limit options, durations and mechanisms reported for Rockstar Casino are not exhaustively confirmed in public sources. Users seeking to limit play should contact support to request account restrictions or closure.

10.2 Links to Support Organizations

10.2.1 Players located in Australia who require assistance with problem gambling are encouraged to use national services such as Gambling Help Online or the national helpline (reported as 1800 858 858). Where a service or regulator complaint is necessary, Australians may contact the Australian Communications and Media Authority (ACMA) via the regulator’s published complaint channels. For all other jurisdictions, players should use local problem gambling resources and their regulator’s complaint procedures.

11. Advantages and Disadvantages

11.1 Pros

11.1.1 In permitted jurisdictions, independent reviews note features such as a large multi-deposit welcome package reported by third parties, cryptocurrency payment options, low minimum deposits and 24/7 chat support. These features are not available to persons located in restricted jurisdictions.

11.2 Cons

11.2.1 Rockstar Casino is not licensed by Australian regulators and does not accept players located in Australia. Independent audits of platform fairness and native mobile applications are not publicly confirmed. Offshore certification does not confer protections equivalent to licensed domestic operators in regulated markets.

12. General Casino Information

12.1 Year Founded

12.1.1 Public reviews report foundational activity for Rockstar Casino in 2024; specific corporate registration records should be consulted in the Operator’s published legal information for confirmation.

12.2 Operator/Parent Company

12.2.1 Independent sources reference operating names such as JeuxCraft N.V. and similar variants, and public addresses in Curaçao. Users should consult the Operator details published in the site’s legal pages for the current and authoritative company identification.

12.3 Supported Languages

12.3.1 A definitive list of supported languages is published in the site interface. Australian English as a distinct localisation is not confirmed in public sources.

12.4 Accepted Countries

12.4.1 Rockstar Casino accepts players only from jurisdictions where its services are permitted. Acceptance is determined by account registration, IP geolocation and KYC. Australia is not an accepted country.

12.5 Restricted Countries

12.5.1 Confirmed restricted countries and territories include Australia and its territories, the United States and territories, France and territories, the Netherlands and constituent parts, Austria, Germany, the United Kingdom and Spain. Other jurisdictions may be restricted; the current restricted list is available at account registration and applies to all offers.

12.6 Short brand description

12.6.1 Rockstar Casino is an offshore online casino brand operating in certain permitted markets with promotional packages, slots and cryptocurrency payment options as reported by third‑party reviews. Its offshore certification is not equivalent to an Australian licence and Australia is excluded from permitted markets.

Additional Legal Provisions

13.1 Amendments

13.1.1 Rockstar Casino may amend these Terms from time to time. Changes will be effective when published on the website or communicated to affected account holders. Continued use of the service after publication constitutes acceptance of revised Terms.

13.2 Liability

13.2.1 To the maximum extent permitted by applicable law, Rockstar Casino’s liability for losses arising from the service is limited. Rockstar Casino is not liable for loss or damages caused by use of the service from restricted jurisdictions, or loss resulting from third-party provider failures, network outages, or unauthorised access where reasonable security measures have been applied.

13.3 Account Closure and Termination

13.3.1 Rockstar Casino may suspend or close accounts for breach of these Terms, fraud, money laundering concerns, suspected collusion, use from restricted jurisdictions or where required by law. Upon closure, account funds are handled in accordance with verification results and applicable policies.

13.4 Privacy

13.4.1 Personal data is processed in accordance with Rockstar Casino’s Privacy Policy. Data retention, access and processing rights are described in that policy and in applicable privacy laws.

13.5 Governing Law and Dispute Resolution

13.5.1 These Terms are governed by the laws of the jurisdiction associated with Rockstar Casino’s licensing authority as published in the Operator’s legal pages. Disputes should be raised initially via email. Where applicable law permits, disputes may be referred to the competent courts of the Operator’s jurisdiction or resolved by agreed alternative dispute resolution procedures where offered.

13.6 Force Majeure

13.6.1 Rockstar Casino is not liable for delays or failures caused by events beyond its reasonable control, including acts of government, natural disasters, strikes, system failures, or other force majeure events.

13.7 Complaints and Contact

13.7.1 For account issues or complaints contact support via email. 13.7.2 Players in Australia who wish to report an unlawful interactive gambling service or seek regulator assistance are advised to contact the Australian Communications and Media Authority (ACMA) or national problem gambling services such as Gambling Help Online and the national helpline.